Ordering on Arrita Studio
To make purchases on our website you do not need to register; however, we suggest you create an account to access services dedicated to our customers.
Item search
To easily browse our products, select a category from the navigation menu or browse our selections on the homepage. To find something more specific, use our filters or the website search option.
Product information
On each product page, you will find all available sizes and colors, a description and the composition of the item. Click on the product image to zoom in and see all of the details.
How to order
- From the item page, select the desired color and size of the product
- Add the product to your Shopping Bag
- Once you have finished shopping, click the “Proceed to checkout” button in your Shopping Bag
- Register, log in or continue as a guest
- Enter your shipping address
- Select a shipping and a payment method
- Check that the information you entered is correct and click “Buy”
The size shown on the item’s label is indicated on every Product Page and converted into your country’s corresponding size. To search for the size that interests you, please use our Size Chart which should help you find the right fit with an indicative value, from XS to XL, which we use to group all different sizes together in one system.
| Search size | US | UK | IT | FR | JP | Pants / Denim |
|---|---|---|---|---|---|---|
| XXS | 00 | 2 | 34 | 30 | 1 | 22 |
| XS | 0 | 4 | 36 | 32 | 3 | 23 |
| XS | 2 | 6 | 38 | 34 | 5 | 24-25 |
| S | 4 | 8 | 40 | 36 | 7 | 26-27 |
| S | 6 | 10 | 42 | 38 | 9 | 27-28 |
| M | 8 | 12 | 44 | 40 | 11 | 29-30 |
| L | 10 | 14 | 46 | 42 | 13 | 31-32 |
| L | 12 | 16 | 48 | 44 | 15 | 32-33 |
| XL | 14 | 18 | 50 | 46 | 17 | 34-36 |
Login
Register
Or
Register
Payment Methods
We accepts the following payment methods:
Credit Card: Visa, MasterCard, American Express, JCB, Visa Electron
The total will be charged to your card when the order is shipped. Your card will be charged in Euros.
Payment Security
On Arrita Studio, every purchase is made with maximum security thanks to the use of Trustwave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the “https” URL prefix and the lock symbol that appears in the browser’s address bar.
To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order.
Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.
Shipping Times and Costs
Shipping
DHL is our courier for all shipments.
Our warehouse is closed for Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.
Return Policy
You can return any item purchased within 30 days of the delivery date. Here’s how:
- Fill out the Return Form in order to get a Return Number.
- Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
- Fill out 5 copies of the Returns Proforma Invoice that came with your parcel. If the forms are not complete, the package will not pass Customs and will be returned to you.
- Ship your parcel with a shipping service of your choice and at your expense to our warehouse.
Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.
Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email.
Ordering on Arrita Studio
To make purchases on our website you do not need to register; however, we suggest you create an account to access services dedicated to our customers.
Item search
To easily browse our products, select a category from the navigation menu or browse our selections on the homepage. To find something more specific, use our filters or the website search option.
Product information
On each product page, you will find all available sizes and colors, a description and the composition of the item. Click on the product image to zoom in and see all of the details.
How to order
- From the item page, select the desired color and size of the product
- Add the product to your Shopping Bag
- Once you have finished shopping, click the “Proceed to checkout” button in your Shopping Bag
- Register, log in or continue as a guest
- Enter your shipping address
- Select a shipping and a payment method
- Check that the information you entered is correct and click “Buy”
The size shown on the item’s label is indicated on every Product Page and converted into your country’s corresponding size. To search for the size that interests you, please use our Size Chart which should help you find the right fit with an indicative value, from XS to XL, which we use to group all different sizes together in one system.
| Search size | US | UK | IT | FR | JP | Pants / Denim |
|---|---|---|---|---|---|---|
| XXS | 00 | 2 | 34 | 30 | 1 | 22 |
| XS | 0 | 4 | 36 | 32 | 3 | 23 |
| XS | 2 | 6 | 38 | 34 | 5 | 24-25 |
| S | 4 | 8 | 40 | 36 | 7 | 26-27 |
| S | 6 | 10 | 42 | 38 | 9 | 27-28 |
| M | 8 | 12 | 44 | 40 | 11 | 29-30 |
| L | 10 | 14 | 46 | 42 | 13 | 31-32 |
| L | 12 | 16 | 48 | 44 | 15 | 32-33 |
| XL | 14 | 18 | 50 | 46 | 17 | 34-36 |
Login
Register
Or
Register
Payment Methods
We accepts the following payment methods:
Credit Card: Visa, MasterCard, American Express, JCB, Visa Electron
The total will be charged to your card when the order is shipped. Your card will be charged in Euros.
Payment Security
On Arrita Studio, every purchase is made with maximum security thanks to the use of Trustwave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the “https” URL prefix and the lock symbol that appears in the browser’s address bar.
To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order.
Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.
Shipping Times and Costs
Shipping
DHL is our courier for all shipments.
Our warehouse is closed for Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.
Return Policy
You can return any item purchased within 30 days of the delivery date. Here’s how:
- Fill out the Return Form in order to get a Return Number.
- Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
- Fill out 5 copies of the Returns Proforma Invoice that came with your parcel. If the forms are not complete, the package will not pass Customs and will be returned to you.
- Ship your parcel with a shipping service of your choice and at your expense to our warehouse.
Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.
Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email.